Job Description

The role is about supporting enterprise applications and system integrations while ensuring stable daily operations within a Japan-based IT environment. It also involves coordinating with business and technical teams to support ongoing system improvements and future ERP transformation activities.

Key Responsibilities:

• Manage and support business-critical applications related to retail operations, ERP functions, and reporting environments.
• Handle incident resolution, user coordination, operational maintenance, and communication with external service providers.
• Oversee interface connectivity between local platforms and global systems while ensuring stable data exchange processes.
• Participate in integration planning activities including interface specifications, validation support, and SIT/UAT coordination.
• Maintain operational documents, workflow guidelines, and technical records to support long-term knowledge retention and process consistency.

Requirements:

• 5+ years of experience in application operations, business systems support, or integration management within enterprise environments.
• Hands-on exposure to ERP platforms such as SAP, Microsoft Dynamics, Oracle, or equivalent enterprise solutions.
• Experience in interface design coordination, system testing activities, and data handling using tools such as Excel and Microsoft Access.
• Strong communication capability to collaborate effectively with technical teams, vendors, and business stakeholders.
• Japanese skills: JLPT N3 or above
• English skills: business