Overview
Key Responsibilities:
- Demonstrate ownership and responsibility in all assignments.
- Manage the utilization of Data Center facilities, including space, power and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices
- Ethernet/Fiber Cabling or checking the Cable connectivity.
- Unpack, unbox and inspect the equipment for physical damages before installation and make necessary arrangements for return for damaged equipment.
- Manage all Data Center Cabling, labelling and perform all Cabling in accordance with industry standard best practices.
- Assist in Data Center space, power and cooling Capacity planning and forecasting.
- Hold experience in UCS hardware for Compute, Tintri appliance, Some legacy NetApp and Avamar appliances.
- Checking power status at site/device
- Looking at the LEDs to identify any alarms.
- Racking / de-racking equipment or Decommissioning of any hardware.
- Hardware Troubleshooting, upgrades or replacement.
Role Requirements:
- Hands-on experience in Datacenter infrastructure including cable management, rack & stack, coordination with L2/L3 teams, deskside teams, facilities and vendors.
- Experience in UCS hardware for Compute, Tintri appliance, Some legacy NetApp and Avamar appliances
- Experience in working within a Service environment and technical teams of IT experts
- Experience in working on ITIL ticketing systems (Service Now), understanding ITIL framework
- Experience in representation in Change Advisory Board (CAB) meetings
- Mandatory experience in functioning ground level datacenter support
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