Key Responsibilities:

  • Demonstrate ownership and responsibility in all assignments.
  • Manage the utilization of Data Center facilities, including space, power and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices
  • Ethernet/Fiber Cabling or checking the Cable connectivity.
  • Unpack, unbox and inspect the equipment for physical damages before installation and make necessary arrangements for return for damaged equipment.
  • Manage all Data Center Cabling, labelling and perform all Cabling in accordance with industry standard best practices.
  • Assist in Data Center space, power and cooling Capacity planning and forecasting.
  • Hold experience in UCS hardware for Compute, Tintri appliance, Some legacy NetApp and Avamar appliances.
  • Checking power status at site/device
  • Looking at the LEDs to identify any alarms.
  • Racking / de-racking equipment or Decommissioning of any hardware.
  • Hardware Troubleshooting, upgrades or replacement.

Role Requirements:

  • Hands-on experience in Datacenter infrastructure including cable management, rack & stack, coordination with L2/L3 teams, deskside teams, facilities and vendors.
  • Experience in UCS hardware for Compute, Tintri appliance, Some legacy NetApp and Avamar appliances
  • Experience in working within a Service environment and technical teams of IT experts
  • Experience in working on ITIL ticketing systems (Service Now), understanding ITIL framework
  • Experience in representation in Change Advisory Board (CAB) meetings
  • Mandatory experience in functioning ground level datacenter support